To compete in 2022, a software ecosystem is necessary. Businesses with a strong digital presence improve their sales by 45%. Businesses may simplify teams, cut back on redundant tasks, and better address consumer complaints thanks to digital transformation.

What essential tools will be needed in 2022 to drive digital transformation?

  • Digital adoption platforms (DAPs)
  • Electronic workplace suites
  • Collaboration and Communication Tools for Teams
  • Intranet-Social Tools
  • Cloud-based CRMs
  • HCM platforms
  • Employee-self-service platforms
  • Cloud storage services
  • Project management software
  • Digital accounting tools
  • CMS platform

What is digital transformation?

16 percent of businesses have started their digital transformation. Given this, it is logical to describe the shift to digital technology.

Utilising technology across an organisation is known as digital transformation. Organisational structure and operations are impacted by implementation success.

Corporate policies and culture must change for a complete digital transformation to occur. You must designate responsible leaders, put new procedures into place, provide the necessary paperwork, train staff members, and oversee the execution of long-term plans.

Think of digital transformation as a routine. The modifications won’t thrill your staff as much as you do. Scepticism and resistance to change are unavoidable. If you effectively explain the advantages of a new configuration, it won’t last long.

You should utilise these 11 software programmes to digitise your company.

The way your workforce collaborates, communicates, completes tasks, and controls operations changes as a result of technology. It aids businesses in adjusting to changing client requirements.

Time might be saved and team morale increased by using the appropriate tools. The following list of eleven software programs should be used to digitise your company:

  1. Digital Adoption Platforms (DAPs)

Digital adoption is a component of digital transformation. 30% of CRM implementations are unsuccessful. Without an adoption strategy, you can observe comparable software acceptance rates for non-CRM apps like project management and communication tools.

Employees are rarely trained by companies on new technologies. Platforms for digital adoption solve this problem.

A digital adoption platform communicates with every system in your internal toolkit to deliver tailored in-app support, including tutorials, to-do lists, intelligent suggestions, and lessons. DAPs can be used to onboard users, customers, and employees.

DAPs provide you with the ability to see how users interact with tools and identify any problematic components. A DAP enables tracking of user activity inside apps and the consumption patterns of certain support data.

Product tours, contextual suggestions for each user type, and support widget management are all things that businesses may do. Automate procedures or troubleshooting rather than repeating them.

  1. Electronic workplace suites

76% of businesses have mixed workplaces. Most likely, your business has as well. If so, you would need digital office equipment.

Dispersed teams have digital alternatives to traditional office premises thanks to digital workplace tools or suites. They go above and beyond what a typical workplace may give in addition to carrying out the duties of physical workplaces. Tools like eXo Platform facilitate knowledge management, preserve data, enhance interdepartmental communication, and offer distinctive employee incentive schemes.

The dining area has expanded. The Metaverse platform provides virtual office settings. The platform offers completely configurable 3D workspaces rather than 2D communication tools.

  1. Collaboration and communication tools for teams

The digital workspaces where the majority of business activities take place are the venues for team cooperation and communication; they go beyond simple messaging services.

An online collaboration solution is necessary regardless of whether your business is totally on-site, somewhat remote, or hybrid. It is inefficient to need your employees to interrupt the entire group anytime they have a question or want to discuss a project, even when they are physically in the same place.

However, different internal communication digitization techniques are needed for small, hybrid, and on-site businesses. Businesses that employ a mixed work style must figure out how to notify everyone about both online and offline talks.

All companies benefit from using free communication technologies like Slack and Discord. On the platforms, businesses may build channels for teams and projects, share files, and create bots. These tools are typically selected by remote teams, who link them with a specialized project management platform.

Additionally, hybrid teams favor more sophisticated platforms like Microsoft Teams, Mirco, and Spike. For instance, Miro offers interactive screens as an alternative to whiteboards where hybrid teams may engage in real-time conversation to promote effective cooperation between remote and on-site staff.

  1. Intranet-social tools

Social intranet technology will be the future of collaborative tools. These technologies provide you the ability to look over your whole suite from a single dashboard by connecting your company apps to an intranet site. It functions as something like a customised social networking site for internal usage.

Contrary to common assumption, the only means to combine office equipment and channels is through intranet software portals. By combining social intranet technology with Slack or Microsoft Teams, you may create an intranet that is focused on the needs of the employees.

Honey, Workplace by Meta, and LumApps are intranet tools for expanding businesses.

  • Create a Newscenter with business updates, news, and social networking with LumApps.
  • Offering an HR Portal with news, FAQs, job boards, and surveys can assist leaders to communicate.
  •  Creating a Leadership Corner will do the same.
  1. Cloud-based CRMs

Adopting a cloud CRM solution is crucial for digital transformation. CRM solutions aid businesses in:

  • Managing leads
  • Sales funnels
  • Shorten sales cycles
  • Relationship management
  • Market and sell together
  • Cross-sell and up-sell
  • Loyalty, etc.

Enterprise CRM solutions rarely limit themselves to only CRM. HubSpot gives marketing, sales, and support personnel access to a single platform. Also included in the toolbox is CMS software.

Small businesses should use the free version of HubSpot CRM, while large enterprises should use the HubSpot API to develop custom solutions. Select a less complex system, such SugarCRM or SuperOffice, as a small business or startup in its early stages.

Better CRM tools are available for large businesses. An ecosystem of tools for a business’s marketing, sales, and customer support teams might be found in HubSpot’s corporate CRM platform. Large businesses do well with Salesforce CRM, Microsoft Dynamics, and Freshworks CRM.

CRM software is used by 91% of businesses with at least 11 workers, but end-user adoption is low. Issues include a lack of product-specific training and complex solutions.

  1. HCM platforms

For digital transformation in HR, HCM software investment is necessary. Managing human capital is known as HCM. It streamlines and improves the following processes:

  • personnel planning;
  • hiring and employment;
  • onboarding;
  • instruction;
  • administration;
  •  analytics and reporting, etc.

Major HCM platforms include Workday, BambooHR, and Zenefits. These systems organize all information gathered during the course of an employee’s career, from hiring to separation. Directly handle onboarding, benefits, payroll, and PTO using a single interface.

  1. Employee-self-service platforms

Employees may update personal information, access relevant data, and examine benefits without the assistance of HR thanks to employee self-service portals. These features are available on HCM systems.

The following characteristics might be found in an employee self-service platform:

  • Check-ins, time tracking, arranging shifts, and schedule revisions are all part of onboarding,
  •  along with signing documents and developing contacts.
  • Paying for travel expenses, signing up for benefits, and managing savings
  • The company’s manual, updates, policies, and conversations comprise its knowledge base.
  • Help desk: inquiries about HR, IT, finance, and other topics

SP These functionalities are available in the Employee Self-Service Portal and other HCM products.

  1. Cloud-based storage

The only way to guard against data loss and provide on-demand access to crucial assets is through cloud storage.

The cloud must be used to store everyone’s work. For the digital transition, it is necessary.

Tools for cloud storage include:

  • Google Drive costs $8 monthly (free plan available)
  • Dropbox costs $12.50 a month (free plan)
  • Sync: $5 monthly per user (free plan available)
  • IDrive – $70.50 annually (free plan available)
  1. Project management software

Software for project management is not for everyone. When employing a complex collaboration platform like Miro, a project management solution might not be required.

You need a project management solution if your teams continue to communicate using Slack. Teams may use this application to assign and complete tasks, plan projects, track efficiency, and create management reports.

Your platform decision is influenced by the tools at hand. Some systems go beyond project management to cover marketing and sales operations. Try if you haven’t released a CRM app. CRM and project management are combined in the program.

For Kanban and to-do lists, Asana and Trello are well-known. Jira, a tool for software development. It aids in the team and IT management.

  1. Digital accounting tools

In 2022, digitalization in accounting and finance will be essential. Choose, implement, and embrace digital accounting if you haven’t already.

Discuss your options with finance. What time do they usually wake up? Their payroll management challenges have altered. Digital accounting technologies could be used by your accountants.

Small firms and freelancers choose Freshbooks as their accounting software, whereas quickly growing businesses frequently use QuickBooks Online and Xero. These tools handle payments and invoices, automate invoicing and reporting, and offer a financial picture.

Organizations are automating document processing processes more and more to become paperless and take advantage of cloud-based digital solutions that increase profits.

“Optical Character Recognition” is referred to as OCR. It is a method that can locate text inside of a digital image. It is frequently employed to locate text in scanned documents and images. A physical paper document or an image may be converted into its text-searchable electronic equivalent using the best OCR software.

OCR software is used for a variety of tasks, including automated data entry, pattern recognition, text-to-speech services, document classification for search engines, cognitive computing, text mining, key data extraction, and machine translation.

  1. CMS platforms

Do you manage and produce digital content? You need a CMS platform to succeed.

Web content may be uploaded, altered, and published using CMS software. Use a CMS’s pre-built templates and drag-and-drop editors to modify websites instead of coding code.

Most likely, you already manage your website with a CMS. It might not meet your demands, though. Systems like WordPress, Drupal and Joomla are very customizable and appealing to developers. Content managers with less technical experience can use HubSpot’s CMS. It is possible to integrate HubSpot tools, drag-and-drop modules, and more than 3,000 templates.

These platforms provide excellent intelligence solutions for businesses, but you will lose staff members and clients if you don’t have a strong adoption and end-user support strategy. The new procedures will overwhelm and irritate them, destroying productivity and performance and alienating clients.

These 11 software programs can assist in digitising your company. To drive the digital transformation of your business, you don’t need to be an expert in computers. Several technologies support the business sectors’ digital transformation.